Anderson’s Outdoor Adventures

Welcomes you to the team!

Let's first start with some information on who we are...

AOA is more than an average rental company; it is an Outdoor Adventure Company that specializes in providing our customers with epic adventures that turn into long-lasting memories. AOA is a rare company; we are willing to customize the adventure to fit what our customers desire. If a customer wants to rent our pontoon for a river in South Florida, we will accommodate. If a customer wants a 6-day kayak trip on the Suwannee River, we will accommodate, etc. These extra personal touches we are willing to do for our customers are part of the reason why we have been so successful. Anderson’s Outdoor Adventures prides itself on excellent customer service, which is the main reason we continue to be successful.

AOA creates a hardworking but relaxed environment for our employees. On your days off, you and 1 other person can delight yourselves with a kayak or tube trip at no cost. You will have to load and put away the equipment yourself, but it won't cost you a dime. Also, feel free to enjoy the beauty of the parks we operate in. From Poe Springs to Gilchrist Blue Springs to the wilds of Santa Fe River Park, the beauty in these natural parks is breathtaking

What we expect from our staff!

We expect all of our staff to be on time and ready for work when they arrive. If you are scheduled for 9:00 am, that means that you should be working at 9:00 not arriving at 9:00.

  • You must park in the designated parking spaces.

  • Clothing should be clean. We understand that stains will happen; however, we expect you to at least put forth an effort to wash your uniform. Remember that even though our uniform is relaxed, it is still required that you stay in it.

  • Phone use should be kept to emergencies only or downtime. (Ask you MGR about downtime)

  • Smoking - You may request a smoke break from your manager. DO NOT smoke where our customers can visually see you and dispose of your butts properly.

  • In this field, there are many ways to be distracted... Customers can be funny at times, flirty, drunk, or a combination of all and more. AOA expects you to understand you represent our company and must properly conduct yourself at all times.

  • We expect you to demonstrate professionalism at all times (speech, demeanor, & performance). You represent AOA and our core values.

  • Always adhere to a high standard of customer service and satisfaction.

  • Respect for all staff is required. (This includes arguing especially in front of our guests).

  • Procedures that are written out MUST be followed at ALL times.

  • No children and pets may accompany you to work.

  • ALL employees must adhere to all State, County, and City Park rules. There are NO exceptions.

  • ALL Employees must adhere to FWC and US Coast Guard rules at all times NO exceptions.

  • Communication is paramount. If help is needed for a task, just ask your onsite manager. Keep team members and management informed of situations that arise immediately.

  • You must respect the chain of command at all times.

  • Teamwork. If you can't work well with others, then this is not the job for you. We are a team and need you to become part of the team.

  • Working while intoxicated is strictly prohibited!!

  • If you are a driver, you are not allowed to drive distracted. This includes radio, cell phones, eating, drinking, or smoking.

  • Driving or stopping outside your designated route needs to be approved by your manager.

  • You will receive 30% off all food items. You may eat during downtimes and all side work is done. No eating where the customers can visually see you. If a customer comes to the window you must stop eating immediately and wash your hands before helping the customer.

Our clientele expect a great adventure. That adventure starts with a smile and a positive attitude and should end with one too

AOA Dress Code

This is a professional family-oriented outdoor business. Your appearance is a direct reflection of our business. The following is what we expect from ALL employees at ALL times while at any of our locations. Violation of this may result in non-paid dismissal for that shift, write-ups, and/or termination.

Shirts with name tags are to be worn when on the clock. Shirts should not represent or depict anything that could be offensive.  You are required to return all issued name tags upon leaving the company. Failure to do so, will result in us deducting the amount of replacing them from your final check. Closed-toed shoes are required (for safety), shorts are preferred, NO Jeans or heavy pants material should be worn- as of Memorial Day Weekend. Any shorts or heat resistant pants are fine as long as they are professional and the work can be completed. (we do not want you to overheat) You are responsible for keeping your shorts/pants and shirts clean and in decent condition. NO Excuses! Let us look professional.

  • Your uniform (as mentioned above) must be worn, every day you are at work.

  • It must be cleaned properly and free of major stains.

  • It should be free from tears or any other visible damage.

  • In the event you find yourself not having a proper uniform, you are to contact your management IMMEDIATELY.

We understand this is an outdoor physical job and due to this, weather is always a factor. We do expect you to wear appropriate Clean athletic attire to do your job accurately.

Tops

  • There should be NO profanity on ANY of your clothing. Including promotion of drug use, alcohol, or any illicit material.

  • Must be worn at ALL times while you are on the clock.

  • Should fully cover mid-area. (i.e. No crop tops, tube tops, or plumbers cracks)

  • Absolutely NO BIKINI or Tankini Tops.

Bottoms

  • Shorts need to be properly fitting (not too tight or too loose. No butt cracks, underwear, or butt cheeks hanging out.)

  • Shorts need to be mid-thigh length at minimum

  • There should be NO profanity on ANY of your clothing. Including promotion of drug use, alcohol, or any illicit material.

General Appearance

  • We expect all employees to come to work clean, well-groomed, and free from any harsh odors such as strong perfumes, or body odor. This is to maintain a professional workplace environment. (Some people can be sensitive to odor, especially customers. It is important to maintain professionalism in all aspects)

  • Clothing needs to be clean and free from any holes, tears, or stains.

  • If your location allows for cooling off in the water, you must re-don your proper attire before returning to your work.

Shoes

  • CLOSED TOE water-durable footwear is MANDATORY!

AOA Code Of Conduct

As an Employee of AOA, we expect you to always demonstrate professionalism including but not limited to your speech, demeanor, and performance.

  • You must always adhere to a high standard of customer service to ensure customer satisfaction.

  • In this job, there are many ways to be distracted by customers…. Customers can be funny, flirty, angry, and even disrespectful at times. We expect you to always conduct yourself properly.

  • There is to be NO fraternization with customers, while on the clock. 

  • In the event they are not being nice, please be polite and get your supervisor.

  • Teamwork in this job is paramount. If you are unable to work well with others, this is not a job for you.

  • There is a Chain of Command in our business structure. If you are unsure or unable to follow this type of structure, this is not the job for you.

  • RESPECT for all staff is always required both ways. There will be no yelling in front of customers, period.

  • Proper communication is paramount. If you need help, ask your onsite manager. Keep managers and team members informed of situations that arise immediately.

  • We expect our team to show up on time and comply with the dress code ready to work every day you are scheduled.

  • NO Children or Pets are allowed to work with you.

  • Working WHILE intoxicated is NEVER Allowed. (I.E. No alcohol, illegal substances, or prescription drugs that may impede your performance.)

  • Phone use should be kept to emergencies ONLY or for the direct use of your Job.

  • At each location there is designated employee parking, you need to park there.

  • Smoke in designated smoking areas ONLY after clearing with your shift manager. You must properly dispose of your butts.

  • Procedures are written for a reason YOU Must follow them.

  • Never leave your post unattended.

  • Employees must follow the State, County, or City park rules for their location… NO exceptions.

  • This also means even while you are not on the clock, staff at these locations will recognize you and misconduct can lead to termination of employment.

Equal Employment Opportunity

Anderson’s Outdoor Adventures is an equal opportunity employer. It will not discriminate based on sex, sexual orientation, marital status, age, race, color, religion, national origin, ancestry, or job-related handicap.

It is Anderson’s Outdoor Adventures' policy to hire, promote, compensate, and administer all employment policies without regard to the foregoing. Harassment of any employee because they are members of any of the foregoing protected groups is prohibited and will not be tolerated by Anderson’s Outdoor Adventures. Violation of this policy will result in discipline up to and including immediate termination. Employees who feel they are being discriminated against or harassed should notify their supervisor.

Sexual Herassment

Anderson’s Outdoor Adventures is committed to maintaining a working environment free from sexual harassment. It is a violation of the law and expressly against Anderson's Outdoor Adventures' policy for any employee, manager, or other person to make unwelcome sexual advances or requests for sexual favors from an employee, or to engage in any other physical or verbal conduct of a sexual nature when:

Submission to such conduct is made an express or implicit condition of employment.

  • Submission to or rejection of such conduct is used as a basis for employment decisions affecting the individual who submits or rejects such conduct.

  • Such conduct has the purpose or effect of interfering with an employee’s work performance or creating an intimidating, hostile, or offensive working environment.

Examples of sexual harassment may include explicit sexual propositions, sexual innuendos, suggestive comments, sexually-oriented teasing, jokes about gender-specific traits, foul or obscene language or gestures, displays of foul or obscene printed or visual materials, and physical contact such as petting, pinching, or brushing against another body. Other conduct may also constitute sexual harassment if it falls within the definition of sexual harassment set forth above. If you believe that you have been subjected to sexual harassment by an employee or non-employee in the workplace, report it as soon as possible to your manager.

All complaints of sexual harassment will be investigated thoroughly, and in as confidential manner as is reasonably possible. Any employee found, after appropriate investigation, to have engaged in harassment of another employee will be subject to appropriate disciplinary action, up to and including termination. Employees who in good faith report possible violations of this policy will not be retaliated against in any way. Even if no violation is found after an investigation, no action will be taken against the reporting employee of this report unless the report was made in bad faith.

Discriminatory Harassment

Anderson’s Outdoor Adventures is committed to maintaining a working environment free from other forms of discriminatory harassment, whether based on race, color, religion, gender, national origin, age, physical or mental disability, or sexual orientation. It is a violation of the law and expressly against Anderson’s Outdoor Adventures' policy for any employee, manager, or other person to engage in verbal or physical contact that denigrates or shows hostility or aversion toward an individual because of his or her race, color, religion, gender, national origin, age, disability, or sexual orientation (or that of the individual’s relatives, friends, or associates) and that: 

  • Has the purpose or effect of creating an intimidating, hostile, or offensive environment.

  • Has the purpose or effect of unreasonably interfering with an individual’s work performance.

  • Otherwise adversely affects an individual’s employment opportunities.

Examples of discriminatory harassing conduct may include

  • Epithets, slurs, negative stereotyping, or threatening, intimidating, or hostile acts that relate to race, color, religion, gender, national origin, age, disability, or sexual orientation.

  • Written or graphic material that denigrates or shows hostility towards an individual or group because of race, color, religion, national origin, age, disability, or sexual orientation and that is circulated in the workplace, or placed anywhere on Anderson’s Outdoor Adventures premises such as all rental and concession areas and State, County, and City Parks where Anderson’s Outdoor Adventures operates.

By filling out the name and clicking the submit button below you are saying that you have read and understood the above welcome packet. It further shows that you agree to follow and adhere to the above 

Anderson’s Outdoor Adventures employee  rules, requirements, and codes

Know the staff

Main AOA Number 352-507-0059

 (Do not share staff numbers with anyone outside this list)

Owners: Paul & Charlie  352-949-6751 / 540-450-6443

GM of all Operations and Locations: Jay  386-438-3012

Gilchrist Blue Manager: Elijah 386-406-3746

Driving and Poe Ramp Manager: Tim 352-575-8317 

Poe Springs Manager: Jay 386-438-3012